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Delay in ticket answers and change of Team.

weirdtual

Community Manager

  • "weirdtual" started this thread

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Tuesday, June 21st 2011, 2:51pm

Delay in ticket answers and change of Team.

Dear Kingsage Sweden Community,

As many of you may have noticed, the recent weeks have been difficult for this community. This especially regarding the in game support.

Some members of our team had technical issues with computers and Real-Life priorities, and as they are volunteers to help the community, we can understand them. This resulted in our answer times to be hugely delayed and I personally apologize to you all for this.

Last weeks, I attempted to re-organize a team in order to help the few teamlers who remained here to assist the community. I finally found the ideal candidates to help me serve you better and the Team changes will be effective from now on.

I apologize again to you all for the inconvenience and I hope you will appreciate the changes and that things are going back to normal very soon.

Sincerly,
weirdtual

If you stop getting better, you stop being good

Morgensteirn

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Tuesday, June 21st 2011, 4:32pm

Hejsan alla

Som ni kanske kunde utgöra från weirdtual's inlägg. En del förändringar kommer att göras.
Jag är en del av detta. Jag åter tillbaka som TM.

Kul att vara åter här.
I de närmaste veckorna kommer vi att bygga om teamet, få saker att komma igång igen. Så jag ber er, ha lite tåla mod.

eder Morgensteirn

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